Training & Continuing Professional Development (CPD)

We expect all employees at Leeds Teaching Hospitals to receive an annual appraisal at which they discuss their performance over the previous year with their line manager. Clear objectives are set at appraisal so that individuals and their manager know what they will be working on over the coming months. At Leeds, the way that people behave and interact with each other is an important part of the appraisal process, we expect all our staff to work to the Leeds Way, demonstrating, our values, patient centred, fair, accountable, collaborative and empowered.

At an appraisal employees and managers should agree the employee's training needs and how they will be achieved to ensure continuous personal development through an agreed Personal Development Plan.

At Leeds we expect all our staff to deliver care that is of the highest standard. We support our staff to deliver excellent care by ensuring that they have access to mandatory training which gives them important information on topics which directly impact on patient safety. This is delivered in a variety of ways including face to face, e-learning and videos.

Effective Leadership is essential to leading services here at Leeds. We provide a number of programmes to develop key leadership behaviours and skills across all levels of management.

At LTHT we provide access to coaching and mentoring to support and develop our staff. These tools can be accessed when changing roles, to manage change, improve performance, develop skills and manage behaviours.

We deliver a range of customer care courses, designed to support staff to deliver the best care to our patients.

This range of courses provides techniques for delivering impressive customer service.