All new staff go through a comprehensive induction programme, starting on their first day of employment with the Trust. All participants are welcomed by the Chief Executive or a member of the Board, and then given the essential information about working at the Trust, including much of the mandatory training required for their role.
In addition, a local induction programme during the first four weeks helps familiarise staff with local or department-specific requirements and training.
Leeds Teaching Hospitals places high importance on staff training & development. Once you have become familiar with your new job, your manager will work with you to create a Personal Development Plan (PDP), taking account of the needs of the role, your CPD and personal aspirations for career development. PDPs are reviewed regularly, and form part of each employee’s annual appraisal.
We expect all employees at Leeds Teaching Hospitals to receive an annual appraisal at which they discuss their performance over the previous year with their line manager. Clear objectives are set at appraisal so that individuals and their manager know what they will be working on over the coming months. At Leeds, the way that people behave and interact with each other is an important part of the appraisal process, we expect all our staff to work to the Leeds Way, demonstrating, our values, patient centred, fair, accountable, collaborative and empowered.
At an appraisal employees and managers should agree the employee's training needs and how they will be achieved to ensure continuous personal development through an agreed Personal Development Plan.
Appraisal is also an opportunity to discuss personal development needs and to agree education and training objectives for the coming year. As a Teaching Hospital, we expect and support all our staff to develop their skills.
At Leeds we expect all our staff to deliver care that is of the highest standard. We support our staff to deliver excellent care by ensuring that they have access to mandatory training which gives them important information on topics which directly impact on patient safety. This is delivered in a variety of ways including face to face, e-learning and videos.
Effective Leadership is essential to leading services here at Leeds. We provide a number of programmes to develop key leadership behaviours and skills across all levels of management.
Coaching and Mentoring
At LTHT we provide access to coaching and mentoring to support and develop our staff. These tools can be accessed when changing roles, to manage change, improve performance, develop skills and manage behaviours.
We deliver a range of customer care courses, designed to support staff to deliver the best care to our patients.
This range of courses provides techniques for delivering impressive customer service.