Voluntary Services
Welcome to Voluntary Services
Volunteers are vital in helping the Trust deliver the highest quality healthcare possible to our many patients and their carer’s. Volunteering is also an excellent opportunity for people to give back to their local hospital and to help make a real difference to their local community.
What we do

Volunteering is an excellent opportunity, no matter what your age. It can provide younger people with an opportunity to gain some fantastic experience and develop skills that can be used in future workplaces. Volunteering with the Trust also offers older people the opportunity to get out of the house and meet new people.

There are many voluntary roles within the Trust. These include ward roles where you can chat with patients or help out at mealtimes, to meet and greet roles where you will direct and escort patients to their destination.

Voluntary Roles
  • Meet & Greet volunteers
  • Mobile libraries for patients
  • Trolley shops
  • Ward volunteers
  • Outpatient clinic volunteers
  • Carer support
  • A&E volunteers
  • Chaplaincy visitors
  • Fundraising
  • Macmillan
  • Haamla
  • Yorkshire Cancer Centre
  • Hospital Radio
  • Meet and greet & reception volunteers

    Based in a busy reception area a volunteer is required to welcome patients and visitors to the Trust and provide directions or escort the patients to their destination.

    Based at all hospital sites volunteers are asked to give a couple of hours a week minimum during Monday - Friday - 8:30 - 17:00.

  • Mobile libraries for patients

    A volunteer is required to take the library trolley with a good selection of books and magazines to inpatients around the hospital.

    Based at the Leeds General Infirmary and St James's Hospitals volunteers are asked to give a couple of hours a week during Monday - Friday between 9:00 - 17:00.

  • Trolley shop volunteers

    A volunteer is required to take a trolley shop containing items such as sweets and crisps around inpatient wards, thereby providing a service to those who are unable to leave the ward.

    Based at the Leeds General Infirmary and St James's Hospital volunteers are asked to give a couple of hours a week minimum during Monday - Friday - 8:30 - 17:00.

  • Ward volunteers

    Volunteers on wards are responsible for chatting to the patients, assisting with meal times, and escorting patients to the hospital amenities such as the chapel or the shop. Volunteers may take part in activities with the patients including reading and games.

    Ward volunteers are required in all areas ranging from maternity services to elderly care.

    Based at the Leeds General Infirmary and St James's Hospital volunteers are asked to give a couple of hours a week minimum during Monday - Sunday throughout the day time or evening.

  • Outpatient clinic volunteers

    Volunteers are responsible for welcoming patients to clinic, helping patients to self check in, chatting to patients, informing patients of delays to clinic, and providing directions.

    Based at all hospital sites volunteers are asked to give a couple of hours a week minimum during Monday - Friday - 8:30 - 17:00.

  • Carer Support Service - Information Worker

    To support the Carer Support Workers (from Carers Leeds) in raising awareness of the carer support service and taking any referrals on behalf of the carer support workers. This role will involve liaising with carers, patients, members of the public and Leeds Teaching Hospitals staff.

    Based at St James's Hospital, volunteers are asked to give a couple of hours once a month Monday - Friday.

  • Volunteer Health Champion A&E

    A volunteer is required to offer a befriending service in the Accident and Emergency department of the hospital and offer practical support and information on hospital services, health and wellbeing.

    Based at St James's Hospital and the Leeds General Infirmary volunteers are asked to give a couple of hours minimum during Monday - Sunday.

  • Chaplaincy volunteers

    Drawn from a wide variety of faith traditions, volunteer visitors are an important part of the service offered by the Chaplaincy department, serving the emotional and spiritual needs of vibrant and multi-cultural West Yorkshire (and beyond). Our department, funded and governed through the NHS, does not proselytise, and our volunteers are trained and supported in offering a friendly, compassionate and listening presence to patients and staff.

    Where patients indicate particular spiritual and religious needs volunteers refer on to an appropriate member of the chaplaincy team.

  • Leeds Teaching Hospitals Charitable Foundation

    There are a number roles available with The Leeds Teaching Hospitals Charitable Foundations various appeals:

    • Leeds Children’s Hospital Appeal
    • Yorkshire Brain Research Centre
    • Breast Cancer Research Action Group

    Voluntary roles available:

    • Collection Tin Coordinator
    • Community Group Members/ Leaders
    • Researcher
    • Mailshot Assistants
    • Event Volunteers
    • Street Collection Volunteers
    • School Ambassador
    • Literature Distributors
    • Gifts in Kind Finder
    • Charity Shop Manager
    • Charity Shop Assistants

    Hours Monday - Saturday 9:30am - 3:30pm

  • Macmillan

    There are a number of roles available with Macmillan at LTHT:

    • Macmillan Information and Support volunteer at Leeds Cancer Support
    • Macmillan Outreach volunteer at Leeds Cancer Support
    • Volunteer Complementary Therapists
    • Volunteer Counsellors / Psychosocial Support Therapist

    For more information on these roles please contact:

    Louise Fisher
    Macmillan Supportive Care Coordinator
    Robert Ogden Macmillan Centre
    St James’s Hospital
    Tel 0113 2066499

  • Haamla

    Haamla means ‘pregnant women or with child’ in Arabic and urdu.

    This volunteer role includes:

    Haamla Volunteer Doula’s are trained to offer one to one practical and emotional support to women during pregnancy, birth and for up to 6 weeks after the baby is born. By offering your valuable time to many women and families who really need the emotional and physical support during pregnancy, birth and labour you can make a big difference to these women and their families.

    Volunteers will be required to attend a 12 week training programme and course work which is with Open College Network Accredited to Level 2 and 3.

    Personal Characteristics:

    • Flexible
    • Non-judgemental
    • Mature outlook
    • Commitment to personal development
    • Commitment to completing training and course work
    • Caring sensitive
    • Approachable
    • Speak a second language; desirable not essential

    Volunteers are required:

    12 months commitment with the Haamla Team which is based at St James’s in Gledhow Wing. Volunteers will be working on Delivery suites, Antenatal and Postnatal wards at Leeds General Infirmary and St James’s Hospital. They are also required to do home visits in the community.

    If you would like to become a Volunteer Doula, please call:
    Shaista Khan - Haamla Co-ordinator on 0113 2065477.

    Please note this role falls within the Privacy and Decency sections of the Sex Discrimination Act 1975 and is only available to women.

  • Yorkshire Cancer Centre

    “How can I be useful, of what service can I be?
    There is something inside me, what can it be?”

    Unknown

    Volunteer roles to assist the YCC Fundraising Team in Bexley Wing, St James’s University Hospital:

    Charity Shop Assistant

    • Charity Shop Assistant
    • Be the first point of contact for the YCC Appeal
    • Promote sales of all YCC merchandise
    • Ensure the YCC Charity Shop is fully stocked
    • Record accurate stock and sales records
    • Ensure shop displays are attractive and tidy
    • As YCC ambassador, direct patients & carers to the Patient Information

    Officers based on Level 1 & Level 2

    • Engage with patients, visitors & staff

    Administrative Assistant

    • Distribution of YCC Appeal literature - internal & external
    • Maintaining the YCC Press Release Board
    • Supervision of internal collection boxes & buckets
    • Source raffle/auction prizes for various events throughout the year
    • Become YCC Ambassador at local primary schools
    • Distribution & collection of YCC collection boxes/buckets to local establishments
    • Assist at bespoke & ad hoc fundraising events

    Volunteers are the life-blood of any charitable organisation - we value and respect our inspiring YCC Volunteer team & we welcome involvement from like-minded individuals from all walks of life.

    www.yorkshirecancercentre.org.uk

  • Hospital Radio

    Volunteers are needed to help with the running of the hospital radio. This may involve participating in a radio programme presentation and collecting record requests from patients.

    Based at Leeds General Infirmary, St James's Hospital and Chapel Allerton Hospital volunteers are asked to give a couple of hours a week throughout the week.

Frequently Asked Questions
  • Who can volunteer?

    Volunteering is open to anyone who is aged 18 years and over and is subject to meeting the requirements of the NHS Employment Check Standards. Our volunteers come from all walks of life and you do not need any qualifications to volunteer with us.

  • How much time will I need to give?

    We ask for a minimum of 6 months commitment and at least a couple of hours per week, although this varies depending on each voluntary role.

  • How quickly can I start volunteering?

    After we have received your completed application form you will be invited to attend an informal interview. We will then obtain your references and you will be asked to come into the hospital again to complete some recruitment checks, including a Disclosure and Barring Service check. In total, the recruitment process takes around eight to ten weeks.

  • What are the benefits of volunteering?

    • Volunteers are vital in helping the Leeds Teaching Hospitals Trust deliver the highest quality healthcare possible to our many patients.
    • Volunteering is also an excellent opportunity for people to give back to their local hospital and to help make a real difference to their local community.
    • Volunteering can help you gain new skills, meet new people and increase your confidence and self-esteem.
  • Where will I be placed?

    At your informal interview we will discuss with you the different roles that are available and we will make a note of your preferences - we can't guarantee placements but we will do all possible to ensure that you are happy with your placement.

  • Will I get paid?

    Volunteering is unpaid; however, we will pay your travel expenses if you live in the Leeds area.

  • Will it lead to paid employment?

    Volunteering with us will not directly lead to paid employment. However, volunteering will look great on your CV and help provide you with new skills and experience that may be useful when you apply for jobs.

  • Will I have to wear a uniform?

    Yes, all volunteers are provided with a green polo shirt to wear while volunteering.

  • Can I do work experience with you?

    Volunteering is longer term, requiring a minimum of 6 months commitment. For work experience placements please see the work experience webpage.